CRM

CRM software helps manage customer relations in an organization. For every business that is small, medium or large, our customer relationship management software is customizable for use.

Customer Relationship Management Software (CRM)

CRM software helps manage customer relations in an organization. For every business that is small, medium or large, our customer relationship management software is customizable for use. The software helps businesses achieve the objective of building and maintaining strong relationships with customers. We are talking about software that can manage contacts, track opportunities, manage customer projects, set a customer portal, build custom quotes, invoices and sales orders, etc. The combination of all these tools provides your business with the ultimate customer relationship management software.

Features:

• With all the records in storage, it is easy to have clarity in communication with customers.
• CRM software comprises of numerous functionalities such as phone, email, activity tracking, automations, etc. this helps for a 360 degree view of every customer in one place.
• With easy PDF invoice generation and easy PDF quote generation, it makes it easier for the organization.
• CRM software can integrate easily with other software such as marketing automation, live chat software, etc.

Functions of CRM

Contact Management

Access to a 360-degree history of each contact.

Track Sales Opportunities

Grow and nurture your sales pipeline.

Support Cases

Create support cases from different channels and assign them to agents.

Sales Workflow Automation

Automate record creation, field updates and notification.

Sales Insights

Create and access sales reports and charts.

Customer Portal

Customer login access for the portal for various functions.

45

CMS Websites

25

Content Updations Daily

75

Theme Changes

145

Blog and News Updates

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EDUMAAT is suitable for a small country school to a big university because of its inherent flexibility in offering choice of the functionalities and detailing requirements to you.

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